GENERAL DELIVERY POLICY WITHIN THE UK.
Upon confirmation of your order and acknowledgement of payment received, we aim to send the order to you within 5 working days (you will be notified otherwise).
All products are subject to availability.
We will notify you of any availability issues or delays within 5 working days of receipt of your order confirmation.
Free delivery on all orders throughout the UK (excluding Northern Ireland) when you spend over £40.
TRADE CUSTOMERS ONLY (Please refer below)
If you own or manage a retail business, such as a convenience store, farm shop, coffee shop, within an 80 mile radius of Lincoln, we will be delighted to supply our products directly to you, via our ‘Direct to Store’ service. Our ‘Direct to Store’ service includes a visit from one of our Sales Representatives, either weekly or fortnightly, with immediate delivery.
If you would prefer to speak to us initially, please call 01522 543 434 and we’ll be more than happy to assist you with your enquiry.
There are a small number of locations within an 80 mile radius of Lincoln we are unable to provide our ‘Direct to Store’ service, please note, if this is the case you are still able to order via our website, our minimum order policy of £40 will apply, and includes free delivery throughout the UK (excluding Northern Ireland). Upon confirmation of your order and acknowledgement of payment received, we aim to send the order to you within 5 working days (you will be notified otherwise). Please refer to our ‘Trade Customers’ page for details of our trade customers discounted prices and special offers. Please note, for all orders received via our website or any other online facility, unfortunately we are not able to offer our managed sale and return policy.
Available to any trade customers in the UK.
All products are subject to availability. You will be notified of any availability issues or delays within 5 working days of receiving your order confirmation.
We believe in providing LOYALTY to our existing clients, therefore in some cases, unfortunately we may not be able to supply your business if you are in direct competition (or we perceive you to be), with an existing client of Doughty Cakes.
Please complete our trade customer enquiry form on the main page and we will contact you within 5 working days.
Thank you from all at Doughty Cakes